Black Bear has undertaken numerous projects to improve the facility and improve the customer experience since acquisition in 2017. Projects include:

• Upgraded fitness equipment in the gym
• Improved and expanded the free Wi-Fi network 
• Renovated lobby and adjacent viewing area
• Developed a facility naming rights partnership with Printscape
• Partnered with local Pittsburgh radio personality Bubba Snider's "Bubba's Gourmet Burghers" to open a new restaurant overlooking the arena
• Added a lobby coffee bar to better serve customers
• Cosmetic upgrade of facility including refurbishment of locker rooms